Dealing with Printing Problems in QuickBooks

How to Fix QuickBooks Printing Problems

We receive frequent queries from users who are having trouble printing in QuickBooks, even though they can print from all their other software. Either nothing happens when they select the printer and click the Print button, or the QuickBooks document prints incorrectly.

In QuickBooks, printing and printer settings are kept in a file named QBPRINT.QBP. Sometimes this file becomes corrupted. (In fact, if there's ever a contest for "the most easily and frequently corrupted file", many users tell us they think this file would be a good bet.)

To fix these problems, rename the QBPRINT.QBP file to something like QBPRINT.OLD. Then go to Print, Printer Settings and re-configure your printer (or multiple printers, if you use different printers for different types of transaction forms). QuickBooks automatically re-creates the file.

Note: The reason for renaming the file rather than simply deleting it is to ensure that any custom printer settings are retained in the event the file is NOT corrupt. If renaming the file doesn't solve the problem, delete the newly created file and rename qbprint.old to qbprint.qbp.

Here's where to find the QBPRINT.QBP file:

Windows XP: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks 20xx\QBPRINT.QBP

Windows 7, Vista, or 2003 Server: C:\Program Data\Intuit\Qb20xx\QBPRINT.QBP


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