How to Track Advance Customer Deposits in QuickBooks
A reader wrote to ask how to record the fact that a customer has been asked to send an upfront deposit. He has set up a liability account in QuickBooks to track customer deposits, but he wants to know which customer deposits are due. He says he can't create an invoice because none of his services or products works properly.
You can create an invoice for an upfront deposit by creating the appropriate item in QuickBooks. Name the item UpFrontDeposit and link it to the liability account you created instead of an income account.