Resorting the Chart of accounts List in QuickBooks
We receive many queries about problems with the QuickBooks chart of accounts list not displaying in the correct order. Sometimes the problem is in reports (including the balance sheet and the P&L report); sometimes the problem is in the drop-down list of a transaction window.
The cure that usually works is to resort the list. Open the Chart of Accounts window and click the Account button at the bottom of the window. Select Re-sort List. When QuickBooks asks if you're sure you want to return the list to its original order, click OK. Incidentally, the Chart of Accounts window may be displaying the accounts properly, even when reports and transaction windows don't.