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QuickBooks & Recovering Loan Manager Files

Friday, November 4th, 2011

How to Restore Loan Manager Files in QuickBooks

When users restore a QuickBooks backup (either because of a problem or as part of an upgrade to a new version), or move a QuickBooks company file to a different folder, they write to ask why they can't find their Loan Manager files. When they open the Loan Manager program, the file that loads is empty.

The QuickBooks Loan Manager runs as an add-on, it's not embedded in QuickBooks. Therefore, the Loan Manager file isn't part of your QuickBooks company file. The Loan Manager file is a separate file with the filename .lmr and it's usually saved in the same folder as your QuickBooks company file.

To restore your Loan Manager file, search your computer to find files with the extension .lmr (use *.lmr as the search criteria). You'll probably find two files with the same name in separate locations. The file with the recent date is the new, empty file that was created when you opened Loan Manager. The file with the less recent date is probably your "real" Loan Manager file. Copy the older file to the folder that has the new, empty, file and respond Yes when Windows asks if you want to replace the file. Now, when you open your QuickBooks Loan Manager, your original file, along with its data, should appear.